Below are common questions that we receive regarding document shredding services, if you don’t see your question here, please don’t hesitate to contact us.
Why should I shred?
You should shred any material with identifying information. Identity theft is on the rise! Laws such as FACTA and HIPAA require document destruction. Click on the links for more information on government regulations.
Why use a shredding service rather than purchasing a shredder?
Our shredding service will save you time and money. Typical shredders purchased at office supply stores are not equipped to handle large volumes of paper and don’t have longevity. Placing paper sheet by sheet into the shredder is time consuming and the shredders burn out and need to be replaced.
What should I shred?
All paper documentation or electronic storage containing confidential, identifying or proprietary information should be properly destroyed. We recommend destroying: customer files, medical records, marketing strategies, financial statements, classified documents, personnel and payroll records, tax records, government documents, blue prints, and more. If in doubt, shred it.
Can you destroy electronic media?
Yes. We shred tapes, CDs, DVDs, floppy disks, cassettes, VHS tapes, hard drives, flash drives, smart phones, and more.
How do you ensure security?
We provide a secure chain of custody for your documents — from collection, through the shredding process, and onto recycling.
Are your employees background checked and drug screened?
Yes. Every employee must pass a thorough background check and a pre-employment drug screening prior to employment. Additionally, all employees are subject to random background checks and drug tests.
Can I watch my documents being shredded?
Absolutely! We encourage it. On the side of our truck, there is a video monitor which allows you to view the documents being shredded.
Do you recycle the paper you shred?
We recycle all the paper we shred. It is baled and sent to a paper mill for recycling. The shredded paper is bleached, pulped and made into tissues, cereal boxes, toilet paper and other consumable goods.
Do you offer shredding at your facility?
Yes, we offer both a commercial and residential drop-off shredding service at our secure facility. Call for details.
What are your facility’s drop off hours?
Our hours are 8:30am-4pm Monday-Friday.
Do I need to remove staples and paper clips?
No. Our shredder tears through staples, paper clips, rubber bands, envelopes, file folders, etc. We ask that electronic media be kept separate from the documents. We do not shred plastic or cardboard.
What do I do with my storage boxes once the shredding is completed?
Our shred trucks do not dispose of empty boxes, we encourage you to keep the boxes for reuse or recycling.
What methods of payment do you accept?
For your convenience, we accept cash, checks, Visa, MasterCard, Discover, and American Express.